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CUSTOMS

Contact

Talk to a human

Design questions, order questions, bulk questions. No ticket queue, no chatbot loop — someone who knows the products answers.

1 day
Typical response
Mon–Fri
8am – 6pm ET
3–5
Day turnaround

Send a message

What can we help with?

The more you tell us up front, the fewer emails it takes. Attach nothing — just describe the file you have and we will take it from there.

Optional — speeds up anything order related.

Prototype build — this form does not reach a server.

Response time

One business day for everything. Same day, most days. If your message is about an order already in production, say so in the first line and it jumps the queue.

What to include

  • Your order number, if it is about an existing order
  • Boat length or garment sizes, so we can recommend properly
  • The file format you have — PNG, JPG, SVG, AI or PDF
  • Any date you need it in hand by

Faster than an email

Design help

Not sure whether your file will work? Drop it into the Studio and look at the preview before you write to us — nine times out of ten that answers the question, and it costs nothing.

Open the Studio